MoYoBi – Insight, Control, and Clarity for Microsoft Teams, Zoom and Webex Calling
MoYoBi is a modular analytics and call management solution for Microsoft Teams and Webex Calling that gives you real-time visibility into your voice environment. Whether you’re managing a helpdesk, running a distributed contact centre, or allocating costs across departments, MoYoBi helps you uncover hidden issues, improve responsiveness, and manage call flows with confidence—without relying on Power BI workarounds or overcomplicated CX platforms.
It works natively—no middleware, no rebuilds, and no unnecessary admin for your IT team.
What’s Driving Your Voice Strategy?
Performance-focused operations
Service desks, sales teams, and customer-facing units rely on real-time insights to monitor queue health, manage agent availability, and stay responsive. MoYoBi gives them the visibility to do exactly that.
Cost-centre-driven environments
Government departments, universities, and financial institutions often need to track call spend, segment usage, and support internal billing by department or function. MoYoBi simplifies this with accurate, automated reporting.
Seamless Fit.
Immediate Value.
MoYoBi integrates natively with:
- Microsoft Teams — providing full visibility and control over Teams calling
- The Webex Calling app — providing centralised oversight of Webex call activity
Deploy in under an hour — no rebuilds required.
With secure permissions granted, MoYoBi connects directly to your Teams or Webex environment for immediate insight and control.
- Real-time dashboards to monitor queue and agent performance
- Instant detection of service issues
Robust Real Time Template Reporting and Report Scheduling Capabilities
- Accelerated resolution — no reliance on Power BI workarounds
Built to scale:
From 50 users to 100,000+, MoYoBi adapts to your needs.
Multi-tenant ready
Field-level security
GDPR-aligned from the ground up
Privacy, Compliance & Accessibility by Design
Anonymise user data where required (e.g. Germany)
Apply field-level controls based on user roles
Maintain full audit trails of every system change
Compatible with Your Environment
Teams, Cisco Webex Calling, CUCM, Zoom and Audio codes
Cloud or on-premise deployment
Registered on Microsoft and Webex App Hubs
Let us show you what your call queues are really doing.
MoYoBi for Microsoft Teams
Built for Teams Voice users who need deeper insight and greater control — without relying on PowerShell or navigating the Microsoft Admin Centre.
Core Capabilities
- Monitor Call Queues and Auto Attendants in real-time
- Visualise queue flow with CQ GraphFlow
- Track SLAs, missed calls, agent availability and queue performance
- Segment reports by AD group, site, or department
- Safely delegate queue changes with scoped permissions and audit trails
Add-On Module: Teams Voice Management (TVM)
- Group DIDs by site, city, or business unit
- Assign voice policies using Azure AD
- Streamline number provisioning
- Reduce manual errors and admin overhead
- Role-based access – no need for Admin Centre rights
See it for yourself.
Download the MoYobi for MS Teams Brochure.
MoYoBi for Cisco Webex Calling
Certified and integrated with the Webex Control Hub, MoYoBi is the easiest way to bring call flow clarity, reporting power, and delegated control to your Webex Calling environment.
Core Capabilities
- Monitor Hunt Groups, Call Queues and Auto Attendants
- Real-time agent visibility and queue volumes
- Visual call flow via CQ GraphFlow
- Missed call tracking and direct recovery
- SLA and call resolution reporting
- Securely delegate queue and agent management
Add-On Module: Webex Voice Management
- Group DIDs by location or use case
- Assign voice policies through Webex groups
- Provision numbers with fewer clicks and fewer errors
- Multi-Hub support for large-scale deployments
- Role- and field-based access with full audit logging
See MoYobi for Webex in Action
Download the MoYobi Webex Management brochure.
Moyobi makes the invisible visible.
No more guesswork. No more blind spots. Just fast, reliable insight—so you can get on with what matters.